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How ppsnusa link Handles Your Personal Data

At ppsnusa link, your personal data — from your account registration details to your transaction history with DANA, OVO, GoPay, and QRIS — is collected, stored, and used…

Account Data ProtectionDANA, OVO, GoPay & QRIS Transaction PrivacyCookie & Device Data ControlYour Right to Request Data Access24/7 Privacy Support Channel

Explore the Lobby Read FAQ

What Data We Collect and Why

ppsnusa link Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with ppsnusa link, we collect your name, email address, phone number, and the payment method you choose — whether that is DANA, OVO, GoPay, or QRIS. We also log device identifiers and session activity to keep your account secure and to

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process withdrawals accurately. This data is processed under applicable Indonesian data-protection law, and any cross-border processing depends on local law. We do not sell your personal data to third parties. Retention periods vary by data category: transaction records linked to QRIS or bank transfer are kept
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for the period required by financial regulation, while optional profile data is deleted on your written request. You may update payment-linked details directly from your account settings page at any time.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

Our privacy team is reachable around the clock — whether you are in Semarang or anywhere else across Indonesia.

DATA HANDLING PRACTICES

Six Ways We Keep Your Information Safe

From the moment you complete a DANA deposit to the moment you request a withdrawal, your data passes through encrypted channels and is accessible only to authorised ppsnusa link staff.

Encrypted Storage

All personal data — including your registered phone number and linked OVO or GoPay account — is stored using AES-256 encryption at rest. Access logs are reviewed weekly by our internal security team to detect any unauthorised queries.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand which pages you visit most. You can manage or decline non-essential cookies through the cookie-preference panel at the bottom of any page on ppsnusa link.

Account Security Steps

Two-step verification is available for your account login. We recommend enabling it from Settings so that even if your password is compromised, your stored payment details — including QRIS-linked references — cannot be accessed without your device.

Data Retention Policy

We keep your account profile data for as long as your account is active. Once you close your account, non-financial data is deleted within 30 days. Financial transaction records are retained for the period required under Indonesian financial regulation.

Third-Party Sharing

We share data with payment processors — DANA, OVO, GoPay, QRIS — solely to complete your transactions. We do not share your data with advertisers or analytics resellers. Any processor we work with is bound by a data-processing agreement aligned with applicable law.

Your Right to Access and Correct

You can request a full export of your stored personal data at any time through the account settings panel or by emailing our privacy team. Corrections to incorrect data are processed within seven working days of your verified request.

Your Privacy Policy Questions, Answered

The questions below reflect what people ask us most often about how ppsnusa link handles personal data. If your question is not listed here, our live-chat team is available 24 hours a day and will direct your query to the right specialist within minutes.

We collect your name, email address, mobile number, and the payment method you register — such as DANA, OVO, GoPay, or QRIS. Device identifiers and login timestamps are also logged for security purposes and fraud prevention on your account.

Your payment data is shared only with the payment processor needed to complete your transaction — for example, DANA or OVO. We do not sell or rent this data to advertisers, data brokers, or any unrelated third party under any circumstances.

Non-financial profile data is deleted within 30 days of account closure. Transaction records linked to QRIS, bank transfer, or other payment rails are retained for the period Indonesian financial regulation requires, after which they are permanently removed.

Yes. Log in, go to Settings, then Privacy & Data, and select the data-export option. Alternatively, email our privacy team with your registered email address. We aim to deliver the export within seven working days of verifying your identity.

Submit a deletion request via the Privacy & Data section in your account settings or through our email support channel. We will confirm receipt within 24 hours and complete eligible deletions within seven working days, subject to any legal retention obligations.

We use session cookies for login continuity and optional analytics cookies to improve the pages you visit. You can decline non-essential cookies at any time through the cookie-preference panel found at the bottom of every page on the site.

Contact our live-chat support immediately — available 24 hours a day — and flag it as a security matter. We will temporarily lock your account while our team investigates, and we will notify you of findings and any remedial steps taken within 48 hours.

How ppsnusa link Handles Your Personal Data

How to Reach Us About Your Privacy

Six Ways We Keep Your Information Safe

Encrypted Storage

Cookie Controls

Account Security Steps

Data Retention Policy

Third-Party Sharing

Your Right to Access and Correct

Your Privacy Policy Questions, Answered

01 What personal data does ppsnusa link collect when I open an account?

02 Is my DANA or OVO transaction data shared with anyone outside ppsnusa link?

03 How long does ppsnusa link keep my personal data after I close my account?

04 Can I request a copy of all the data ppsnusa link holds about me?

05 How do I ask ppsnusa link to delete my personal data?

06 Does ppsnusa link use cookies, and can I turn them off?

07 What should I do if I think my account data has been accessed without my permission?

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